Transparent background of my image (PNG) shows up with white background in my website builder

I’m trying to build a website- Acorn makes it easy to remove the white background and save as PNG (thank you), but when I import the PNG into my web-builder program the background is white again. What am I doing wrong?

thanks!

I can’t think of anything that you might be doing wrong. If you open up your exported PNG and view it in Acorn, can you confirm that it does have a transparent background? (Acorn will show the checkerboard pattern in the transparent areas).

And if it is transparent, are you able to load any other transparent images into your website builder that work correctly? Or is it only PNGs exported from Acorn that have the problems?